A vulnerability in Cisco Packaged Contact Center Enterprise (Packaged CCE) and Cisco Unified Contact Center Enterprise (Unified CCE) could allow an authenticated, remote attacker to conduct server-side request forgery (SSRF) attacks through an affected device.

This vulnerability is due to improper input validation for specific HTTP requests. An attacker could exploit this vulnerability by sending a crafted HTTP request to an affected device. A successful exploit could allow the attacker to send arbitrary network requests that are sourced from the affected device. To exploit this vulnerability, the attacker must have valid user credentials on the affected device. 

No CVSS v4.0

Attack Vector Network

Attack Complexity Low

Privileges Required Low

Scope Changed

Confidentiality Impact None

Integrity Impact Low

Availability Impact None

User Interaction None

No CVSS v3.0

No CVSS v2

This CVE is not in the KEV list.

The EPSS score is 0.00277.

Exploitation none

Automatable no

Technical Impact partial

Default status is the baseline for the product, each version can override it (e.g. patched versions marked unaffected).

Vendor Product Default status Versions
Cisco Cisco Packaged Contact Center Enterprise unknown
Version Status Constraints
12.5(1) affected —
11.0(1) affected —
12.0(1) affected —
11.0(2) affected —
11.5(1) affected —
10.5(1) affected —
10.5(2) affected —
11.6(2) affected —
10.5(1)_ES7 affected —
11.6(1) affected —
10.5(2)_ES8 affected —
12.5(2) affected —
12.6(2) affected —
15.0(1) affected —
Cisco Cisco Unified Contact Center Enterprise unknown
Version Status Constraints
12.6(1)ES3 affected —
12.6(1)ES1 affected —
12.6(1) affected —
12.6(1)ES2 affected —
12.6(1)SecurityPatch affected —
12.5(1)ES1 affected —
12.5(1) affected —
12.6(1)ES4 affected —
11.0(1) affected —
10.5(1) affected —
12.0(1) affected —
10.5 affected —
11.0 affected —
11.5 affected —
12.6(2) affected —
12.6(2)ES1 affected —
12.6(2)ES2 affected —
15.0(1) affected —
12.6(2)ES3 affected —
15.0(1)ET01 affected —
15.0(1)_SP1 affected —
15.0(1)ES202508 affected —
15.0(1)ES202511 affected —
12.6(2)ES4 affected —
15.0(1)SU1 affected —
15.0(1)ES202603 affected —
12.6(2)ES5 affected —

No data.

No data.

OpenCVE Enrichment is a feature of OpenCVE that uses AI to automatically link vendors and products to CVEs. Learn more on GitHub.

Vendors Products
Cisco Subscribe
Packaged Contact Center Enterprise Subscribe
Unified Contact Center Enterprise Subscribe

Project Subscriptions

Vendors Products
Cisco Subscribe
Packaged Contact Center Enterprise Subscribe
Unified Contact Center Enterprise Subscribe
Advisories

No advisories yet.

Fixes

Solution

No solution given by the vendor.

Workaround

No workaround given by the vendor.

References
Link Providers
https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-ucce-pcce-ssrf-TghHxD cve-icon cve-icon
History

Thu, 20 Aug 2026 09:15:00 +0000

Type Values Removed Values Added
First Time appeared Cisco
Cisco packaged Contact Center Enterprise
Cisco unified Contact Center Enterprise
Vendors & Products Cisco
Cisco packaged Contact Center Enterprise
Cisco unified Contact Center Enterprise

Wed, 19 Aug 2026 20:30:00 +0000

Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}

Wed, 19 Aug 2026 16:30:00 +0000

Type Values Removed Values Added
Description A vulnerability in Cisco Packaged Contact Center Enterprise (Packaged CCE) and Cisco Unified Contact Center Enterprise (Unified CCE) could allow an authenticated, remote attacker to conduct server-side request forgery (SSRF) attacks through an affected device. This vulnerability is due to improper input validation for specific HTTP requests. An attacker could exploit this vulnerability by sending a crafted HTTP request to an affected device. A successful exploit could allow the attacker to send arbitrary network requests that are sourced from the affected device. To exploit this vulnerability, the attacker must have valid user credentials on the affected device. 
Title Cisco Packaged Contact Center Enterprise & Cisco Unified Contact Center Enterprise Server-Side Request Forgery Vulnerability
Weaknesses CWE-918
References
Metrics cvssV3_1

{'score': 5, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:N/I:L/A:N'}

Projects

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cve-icon MITRE

Status: PUBLISHED

Assigner: cisco

Published:

Updated: 2026-08-19T19:33:48.763Z

Reserved: 2025-10-08T11:59:15.410Z

Link: CVE-2026-20314

cve-icon Vulnrichment

Updated: 2026-08-19T19:33:39.167Z

cve-icon NVD

Status : Awaiting Analysis

Published: 2026-08-19T17:18:39.677

Modified: 2026-08-20T13:01:19.947

Link: CVE-2026-20314

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

Updated: 2026-08-20T14:15:05Z

Weaknesses