A broken access control vulnerability in Ladybird Web Solution Faveo Helpdesk 2.0.3 allows any self-registered customer to read ticket conversations belonging to other customers via the v1 REST API. The API verifies the existence of the requested ticket but not ownership, enabling any authenticated user to access arbitrary ticket threads including internal agent notes containing sensitive information.
Default status is the baseline for the product, each version can override it (e.g. patched versions marked unaffected).
| Vendor | Product | Default status | Versions | ||||||
|---|---|---|---|---|---|---|---|---|---|
| Ladybird Web Solution | Faveo Helpdesk | affected |
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Advisories
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Fixes
Solution
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Workaround
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References
| Link | Providers |
|---|---|
| https://github.com/ladybirdweb/faveo-helpdesk |
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History
Tue, 11 Aug 2026 11:30:00 +0000
| Type | Values Removed | Values Added |
|---|---|---|
| Description | A broken access control vulnerability in Ladybird Web Solution Faveo Helpdesk 2.0.3 allows any self-registered customer to read ticket conversations belonging to other customers via the v1 REST API. The API verifies the existence of the requested ticket but not ownership, enabling any authenticated user to access arbitrary ticket threads including internal agent notes containing sensitive information. | |
| Title | Ladybird Web Solution Faveo Helpdesk - Broken Access Control | |
| Weaknesses | CWE-284 | |
| References |
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| Metrics |
cvssV3_1
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Projects
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MITRE
Status: PUBLISHED
Assigner: TuranSec
Published:
Updated: 2026-08-11T11:11:15.328Z
Reserved: 2026-08-10T10:32:49.081Z
Link: CVE-2026-72554
Vulnrichment
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NVD
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Redhat
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OpenCVE Enrichment
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Weaknesses