Vulnerability in the Oracle Customer Care product of Oracle E-Business Suite (component: Internal Operations). Supported versions that are affected are 12.2.3-12.2.15. Easily exploitable vulnerability allows low privileged attacker with network access via HTTP to compromise Oracle Customer Care. Successful attacks of this vulnerability can result in takeover of Oracle Customer Care. CVSS 3.1 Base Score 8.8 (Confidentiality, Integrity and Availability impacts). CVSS Vector: (CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H).

No CVSS v4.0

Attack Vector Network

Attack Complexity Low

Privileges Required Low

Scope Unchanged

Confidentiality Impact High

Integrity Impact High

Availability Impact High

User Interaction None

No CVSS v3.0

No CVSS v2

This CVE is not in the KEV list.

The EPSS score is 0.00479.

Exploitation none

Automatable no

Technical Impact total

Default status is the baseline for the product, each version can override it (e.g. patched versions marked unaffected).

Vendor Product Default status Versions
Oracle Corporation Oracle Customer Care affected
Version Status Constraints
12.2.3 affected ≤ 12.2.15

No data.

No data.

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Vendors Products
Oracle Subscribe
Customer Care Subscribe

Project Subscriptions

Vendors Products
Oracle Subscribe
Customer Care Subscribe
Advisories

No advisories yet.

Fixes

Solution

No solution given by the vendor.

Workaround

No workaround given by the vendor.

References
Link Providers
https://www.oracle.com/security-alerts/cpujul2026.html cve-icon
History

Fri, 24 Jul 2026 19:30:00 +0000

Type Values Removed Values Added
Title Low-Privilege HTTP Attack Allows Compromise of Oracle Customer Care
Weaknesses CWE-284
CWE-285

Fri, 24 Jul 2026 18:30:00 +0000

Type Values Removed Values Added
Weaknesses CWE-269
CWE-287
CWE-306
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'total'}, 'version': '2.0.3'}

Tue, 21 Jul 2026 22:00:00 +0000

Type Values Removed Values Added
Description Vulnerability in the Oracle Customer Care product of Oracle E-Business Suite (component: Internal Operations). Supported versions that are affected are 12.2.3-12.2.15. Easily exploitable vulnerability allows low privileged attacker with network access via HTTP to compromise Oracle Customer Care. Successful attacks of this vulnerability can result in takeover of Oracle Customer Care. CVSS 3.1 Base Score 8.8 (Confidentiality, Integrity and Availability impacts). CVSS Vector: (CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H).
First Time appeared Oracle
Oracle customer Care
CPEs cpe:2.3:a:oracle:customer_care:*:*:*:*:*:*:*:*
Vendors & Products Oracle
Oracle customer Care
References
Metrics cvssV3_1

{'score': 8.8, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H'}

Projects

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cve-icon MITRE

Status: PUBLISHED

Assigner: oracle

Published:

Updated: 2026-07-24T17:13:04.808Z

Reserved: 2026-07-08T15:51:55.602Z

Link: CVE-2026-60920

cve-icon Vulnrichment

Updated: 2026-07-24T17:12:58.732Z

cve-icon NVD

No data.

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

Updated: 2026-07-24T19:15:15Z

Weaknesses